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Making Sense of Human - Human Conversation
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Conversations in Social Media

Conversations in Social Media

In a news publisher website such as The Guardian, The Observer or Le Monde, journalists publish articles on different topics from politics and civil rights to health,...

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Conversations in Contact Centers

Conversations in Contact Centers

In outsourced call centres, large corporations outsource their customer touch-point to a hosting call centre. The in-coming and out-going calls may be monitored in real...

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The research leading to these results has received funding from the European Union - Seventh Framework Programme (FP7/2007-2013) under grant agreement n° 610916 – SENSEI.